ENHANCING WEB ACCESSIBLITY TO IMPROVE READING EXPERIENCE AMONGST DYSLEXICS
User interface design
User experience design
1- Market research and analysis
The project began with understanding the market and how government supports dyslexic citizens. I analysed the existing tools that this target group of people were using and talked with some institutions (specialists) about their teaching methods.
2- User interviews
I found 5 dyslexic participants who were happy to provide some insights.
3 - Concept development and Co-creation workshop 1
Based on insights, I developed concepts with the participants by organising the workshop. In the first workshop, participants were asked to "say it out loud" when using different filter papers to assist their reading experience. For example, I provided matt and gloss surfaced papers with different colours on them. The task aimed to understand what texture and colour worked well for most readers on paper and on screen.
4 - Rapid prototyping, user testing, A/B testing and workshop 2
Based on the results from workshop 1, I prototyped a plugin and tested it. I conducted A/B testing to have a quick impression of what non-dyslexics and dyslexics experienced. I also conducted user testing with my target groups and asked for more elaborative feedback.
5- Workshop 3 in a class setting
In workshop 3, I presented another prototype which was a Google extension for dyslexic users (see the demo video on the top page). The design was based on the user data about which colours and typefaces that readers thought would improve their reading speed. In this workshop, I talked with another group of dyslexics and gained a further understanding of this problem.
This collaboration focuses on the reading experience of dyslexic users. Many situations can cause discomfort to dyslexics. Examples would be a task in class where one has to read a text out loud in front of other classmates or write a work email to clients. In this project, I interviewed 5 participants and developed solutions with them together. The output of this research was presented at the NordiCHI 2018 conference.